Apply for Your Free Tablet

Application Process Overview

Applying for a free tablet and wireless service through the Lifeline program is straightforward. This page will guide you through the process and help you understand what to expect.

Before You Apply

Before starting your application, make sure you:

1. Check Your Eligibility: Verify that you meet the Lifeline program requirements through income or program participation
2. Gather Required Documents: Collect all necessary documentation (see below)
3. Find a Provider: Locate an approved Lifeline service provider in your state that offers free tablets
4. Review Requirements: Understand the application requirements and process

Required Documentation

You'll need to provide the following documents when applying:

Proof of Eligibility

Choose one of the following:

• Proof of Income: Tax returns, pay stubs, or income statements showing household income at or below 135% of Federal Poverty Guidelines
• Proof of Program Participation: Benefit award letter or participation letter from qualifying programs (SNAP, Medicaid, SSI, etc.)

Proof of Identity

One of the following:

• Driver's license
• State-issued ID card
• Passport
• Other government-issued photo ID

Proof of Address

One of the following:

• Utility bill (electric, gas, water)
• Lease agreement or mortgage statement
• Bank statement
• Other official document showing your address

Social Security Number

You'll need to provide your Social Security Number or Tribal ID number.

How to Apply

Follow these steps to complete your application:

Finding Approved Providers

To find Lifeline providers in your state:

• Visit the official Lifeline program website (lifelinesupport.org)
• Contact your state's Public Utility Commission
• Search online for "Lifeline providers [your state]"
• Check with local community organizations that assist with benefit programs

What to Expect After Applying

After submitting your application:

• Application Review: Your provider will review your application and documentation (typically 7-10 business days)
• Approval Notification: You'll receive notification of approval or denial
• Device Shipment: If approved, your tablet will be shipped to your address (typically 2-3 weeks)
• Service Activation: Your wireless service will be activated once you receive your device

Application Tips

To ensure a smooth application process:

• Make sure all documents are current and clearly legible
• Double-check that your information matches your documentation
• Keep copies of all documents you submit
• Respond promptly to any requests for additional information
• Keep your contact information up to date with your provider

If Your Application is Denied

If your application is denied, the provider should explain the reason. Common reasons include:

• Not meeting eligibility requirements
• Incomplete or missing documentation
• Already having Lifeline service with another provider
• Incorrect information on the application

You can appeal the decision or apply with a different provider if you believe you're eligible. You can also contact the Lifeline Support Center for assistance.

Annual Recertification

Once approved, you'll need to recertify your eligibility every year to continue receiving benefits. Your provider will notify you when it's time to recertify. Make sure to keep your contact information current so you receive these notices.